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Pulse-MD Urgent Care cut missed calls from 26% to zero in 30 days
Pulse-MD was missing 1 in 4 calls until Hello Patient's AI agent started answering them all. In month one, the agent handled 4,886 patient interactions and returned 5+ weeks of staff time.
The agent has been a great addition to our practice. We were inundated with incoming referrals, and the agent has shouldered a significant portion of our proactive outreach campaigns without requiring any additional support. In addition, the Hello Patient team has been great. They have been extremely communicative and helpful throughout the entire onboarding process.
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